Contact

New Zealand

AsureQuality
Level 1, 7a Pacific Rise
Mt Wellington
Auckland 1060

     

 

Phone: +64 9 573-8000

Fax: +64 9 573-8118

Australia

BVAQ
A Bureau Veritas AsureQuality Joint Venture
3 & 8/ 63-71 Boundary Road
North Melbourne
VIC 3051

         

Phone: +61 3 8371 7600

www.bvaq.com

Singapore

BVAQ
A Bureau Veritas AsureQuality Joint Venture
29 Tai Seng Avenue
06 - 07 Natural Cool Lifestyle Hub
Singapore 534119
           

 

Phone: +65 6742 2006

 

Laboratory Testing Locations - Select a Region

New Zealand

Food and Pharmaceutical

131 Boundary Road
Blockhouse Bay
PO Box 41, Shortland Street
Auckland 1140

vlabauckland@asurequality.com
+64 9 626 8203
+64 9 626 8282

View Sample Submission Forms

Pests and Insects

131 Boundary Road
Blockhouse Bay
PO Box 41, Shortland Street
Auckland 1140

customerservices@asurequality.com
+64 9 626 8203
+64 9 626 8282

View Sample Submission Forms

Food, Environmental and Contaminants

1C Quadrant Drive, Waiwhetu
PO Box 31242
Lower Hutt 5040, Wellington

cswellington@asurequality.com
+64 4 570 8800
+64 4 570 8176

View Sample Submission Forms

Food

6H Sir William Pickering Drive
Private Bag 4718
Christchurch 8140

vlabchristchurch@asurequality.com
+64 3 358 1830
+64 3 358 6222

View Sample Submission Forms

Plant Health

South Drive, Lincoln University
PO Box 85006
Lincoln 7674

customerservices@asurequality.com
+64 3 358 1724
+64 3 358 6222

View Sample Submission Forms

Seeds

Tennent Drive
PO Box 609
Palmerston North 4440

seedlab@asurequality.com
+64 6 351 7940
+64 6 351 7907

View Sample Submission Forms

Australia

Head Office | National Chemistry Centre
Units 3 and 8, 63-71 Boundary Rd
North Melbourne Vic 3051

sales.au@bvaq.com
+61 3 8371 7600

View Sample Submission Forms

Registration, Microbiology, GMO, Allergens and Milk Analytical Services
Unit 3 and 5, 352 Macaulay Road
Kensington Vic 3031

sales.au@bvaq.com
+61 3 8371 7600

View Sample Submission Forms

Seeds Testing Services
3-5 Lillee Crescent,
Tullamarine VIC 3043

seedsadmin@bvaq.com
+61 3 8318 9000

View Sample Submission Forms

Registration and Microbiology
Unit 10, 655 Toohey Road
Salisbury QLD 4107

sales.au@bvaq.com
+61 7 3426 9750

View Sample Submission Forms

Unit 2, 26 Ilda Road,
Canning Vale WA 6155

sales.au@bvaq.com
+61 8 9455 9600

View Sample Submission Forms

Registration and Microbiology
Unit 3, Gateway Business Park, 63 Parramatta Road,
Lidcombe NSW 2141

sales.au@bvaq.com
+61 2 8007 7447

View Sample Submission Forms

South East Asia

Singapore

29 Tai Seng Avenue
#06 - 07 Natural Cool Lifestyle Hub
Singapore 534119

customerservices.singapore@bvaq.com
+65 6742-2006
+65 6742-2006

View Sample Submission Forms

Malaysia

A-G-16, Block A Merchant Square @ Tropicana
Jalan Tropicana Selatan 1, PJU3
47410 Petaling Jaya,
Selangor Darul Ehsan
Malaysia

customerservices_malaysia@bvaq.com
+60 3 7883-0068

View Sample Submission Forms

Indonesia

Komp Pergudangan Eraprima Kav J10
Jl Daan Mogot KM 21, Tangerang
Jakarta
Indonesia

customerservices_indonesia@bvaq.com
+62 21 55723474

View Sample Submission Forms

Thailand

111 Thailand Science Park
Moo 9 Paholyotin Rd
Klong Nueng,Klong Luang
Pathumthani 12120
Thailand

customerservices_thailand@bvaq.com
+66 2157-4867

View Sample Submission Forms

Contact

Quality Assurance Processes:

If you'd like to know more about a quality assurance process, please briefly describe your business and what programmes or certifications you require.

Laboratory Testing Queries:

If you are asking for a laboratory testing quote please include the following information: detailed sample description; sample type (e.g. animal origin, dairy product, plant origin, processed meat, environmental swabs, alcoholic beverage, cosmetic, raw material, petrochemical, etc.); the sample texture (e.g. solid, semi solid, liquid, powder); storage condition (e.g. frozen <0°, chilled 3°±2°, ambient >7°). Please also remember to indicate the quantity of samples and the frequency of testing.

Complaints or Appeals:

If you wish to make a formal complaint or appeal, or just read about the process, please click or tap here. We will get back to you as soon as we can.

Laboratory Holiday Hours

Please note our reduced operating hours for the next holiday period. Please refer to this information to prevent any impact to you or your operations.

To view the holiday hours click or tap on one of the sections below.

Auckland

Customer Service

+64 (9) 626 8203 option 4
vlabauckland@asurequality.com

Regular Operating Hours: Mon - Fri 8.30am - 5pm
Christmas Day 25 Dec 2020: Closed
Boxing Day 26 Dec 2020: Closed
Boxing Day Observation 28 Dec 2020: Closed
New Year's Day 1 Jan 2021: Closed
Day after New Year's Day 2 Jan 2021: Closed
Day after New Year's Day Observation 4 Jan 2021: Closed

Wellington Anniversary 25 Jan 2021: 8.30am - 5pm
Auckland Anniversary 1 Feb 2021: Closed
Waitangi Day 6 Feb 2021: Closed
Waitangi Day Observation 8 Feb 2021: Closed

Invoicing

+64 (9) 626 8203 option 2
invoicing@asurequality.com

Regular Operating Hours: Mon - Fri 8.00am - 5pm
Christmas Day 25 Dec 2020: Closed
Boxing Day 26 Dec 2020: Closed
Boxing Day Observation 28 Dec 2020: Closed
New Year's Day 1 Jan 2021: Closed
Day after New Year's Day 2 Jan 2021: Closed
Day after New Year's Day Observation 4 Jan 2021: Closed

Wellington Anniversary 25 Jan 2021: 8.00am - 5pm
Auckland Anniversary 1 Feb 2021: Closed
Waitangi Day 6 Feb 2021: Closed
Waitangi Day Observation 8 Feb 2021: Closed

Sample Reception

+64 (9) 626 8203 option 1
lynfieldsr@asurequality.com

Regular Operating Hours: Mon - Fri 6.00am - 6pm, Sat - Sun 7am - 4pm
Christmas Day 25 Dec 2020: 7am - 4pm
Boxing Day 26 Dec 2020: 7am - 4pm
Boxing Day Observation 28 Dec 2020: 7am - 4pm
New Year's Day 1 Jan 2021: 7am - 4pm
Day after New Year's Day 2 Jan 2021: 7am - 4pm
Day after New Year's Day Observation 4 Jan 2021: 7am - 4pm

Wellington Anniversary 25 Jan 2021: 6am - 6pm
Auckland Anniversary 1 Feb 2021: 7am - 4pm
Waitangi Day 6 Feb 2021: 7am - 4pm
Waitangi Day Observation 8 Feb 2021: 7am - 4pm

Dispatch

+64 (9) 626 8203 option 3
dispatchakl@asurequality.com

Regular Operating Hours: Mon - Fri 8.00am - 4.30pm
Christmas Day 25 Dec 2020: Closed
Boxing Day 26 Dec 2020: Closed
Boxing Day Observation 28 Dec 2020: Closed
New Year's Day 1 Jan 2021: Closed
Day after New Year's Day 2 Jan 2021: Closed
Day after New Year's Day Observation 4 Jan 2021: Closed

Wellington Anniversary 25 Jan 2021: 8.00am - 4.30pm
Auckland Anniversary 1 Feb 2021: Closed
Waitangi Day 6 Feb 2021: Closed
Waitangi Day Observation 8 Feb 2021: Closed

Christchurch

Customer Service

+64 (9) 626 8203 option 4
vlabchristchurch@asurequality.com

Regular Operating Hours: Mon - Fri 8.30am - 5pm
Christmas Day 25 Dec 2020: Closed
Boxing Day 26 Dec 2020: Closed
Boxing Day Observation 28 Dec 2020: Closed
New Year's Day 1 Jan 2021: Closed
Day after New Year's Day 2 Jan 2021: Closed
Day after New Year's Day Observation 4 Jan 2021: Closed

Wellington Anniversary 25 Jan 2021: 8.30am - 5pm
Auckland Anniversary 1 Feb 2021: 8.30am - 5pm
Waitangi Day 6 Feb 2021: Closed
Waitangi Day Observation 8 Feb 2021: Closed

Invoicing

+64 (9) 626 8203 option 2
invoicing@asurequality.com

Regular Operating Hours: Mon - Fri 8.00am - 5pm
Christmas Day 25 Dec 2020: Closed
Boxing Day 26 Dec 2020: Closed
Boxing Day Observation 28 Dec 2020: Closed
New Year's Day 1 Jan 2021: Closed
Day after New Year's Day 2 Jan 2021: Closed
Day after New Year's Day Observation 4 Jan 2021: Closed

Wellington Anniversary 25 Jan 2021: 8.00am - 5pm
Auckland Anniversary 1 Feb 2021: Closed
Waitangi Day 6 Feb 2021: Closed
Waitangi Day Observation 8 Feb 2021: Closed

Sample Reception

+64 (3) 358 1831
christchurchsr@asurequality.com

Regular Operating Hours: Mon - Sun: 8.00am - 5.00pm
Christmas Day 25 Dec 2020: 8.00am - 1.00pm
Boxing Day 26 Dec 2020: 8.00am - 1.00pm
Boxing Day Observation 28 Dec 2020: 8.00am - 4.00pm
New Year's Day 1 Jan 2021: 8.00am - 1.00pm
Day after New Year's Day 2 Jan 2021: 8.00am - 4.00pm
Day after New Year's Day Observation 4 Jan 2021: 8.00am - 4.00pm

Wellington Anniversary 25 Jan 2021: 8.00am - 5.00pm
Auckland Anniversary 1 Feb 2021: 8.00am - 5.00pm
Waitangi Day 6 Feb 2021: 8am - 4pm
Waitangi Day Observation 8 Feb 2021: 8am - 4pm

Dispatch

+64 (3) 358 1831
christchurchsr@asurequality.com

Regular Operating Hours: Mon - Fri 8.00am - 5pm
Christmas Day 25 Dec 2020: Closed
Boxing Day 26 Dec 2020: Closed
Boxing Day Observation 28 Dec 2020: Closed
New Year's Day 1 Jan 2021: Closed
Day after New Year's Day 2 Jan 2021: Closed
Day after New Year's Day Observation 4 Jan 2021: Closed

Wellington Anniversary 25 Jan 2021: 8am - 5pm
Auckland Anniversary 1 Feb 2021: 8am - 5pm
Waitangi Day 6 Feb 2021: Closed
Waitangi Day Observation 8 Feb 2021: Closed

Wellington

Customer Service

+64 (9) 626 8203 option 4
cswellington@asurequality.com

Regular Operating Hours: Mon - Fri 8.30am - 5pm
Christmas Day 25 Dec 2020: Closed
Boxing Day 26 Dec 2020: Closed
Boxing Day Observation 28 Dec 2020: Closed
New Year's Day 1 Jan 2021: Closed
Day after New Year's Day 2 Jan 2021: Closed
Day after New Year's Day Observation 4 Jan 2021: Closed

Wellington Anniversary 25 Jan 2021: Closed
Auckland Anniversary 1 Feb 2021: 8.30am - 5pm
Waitangi Day 6 Feb 2021: Closed
Waitangi Day Observation 8 Feb 2021: Closed

Invoicing

+64 (4) 570 8366
invoicing@asurequality.com

Regular Operating Hours: Mon - Fri 8.00am - 5pm
Christmas Day 25 Dec 2020: Closed
Boxing Day 26 Dec 2020: Closed
Boxing Day Observation 28 Dec 2020: Closed
New Year's Day 1 Jan 2021: Closed
Day after New Year's Day 2 Jan 2021: Closed
Day after New Year's Day Observation 4 Jan 2021: Closed

Wellington Anniversary 25 Jan 2021: Closed
Auckland Anniversary 1 Feb 2021: 8.00am - 5pm
Waitangi Day 6 Feb 2021: Closed
Waitangi Day Observation 8 Feb 2021: Closed

Sample Reception

+64 (4) 570 8359
gracefieldsr@asurequality.com

Regular Operating Hours: Mon - Fri: 8am - 5pm, Sat: 8am - 4pm
Christmas Day 25 Dec 2020: Closed
Boxing Day 26 Dec 2020: Closed
Boxing Day Observation 28 Dec 2020: Closed
New Year's Day 1 Jan 2021: Closed
Day after New Year's Day 2 Jan 2021: Closed
Day after New Year's Day Observation 4 Jan 2021: Closed

Wellington Anniversary 25 Jan 2021: Closed
Auckland Anniversary 1 Feb 2021: 8.00am - 5.00pm
Waitangi Day 6 Feb 2021: Closed
Waitangi Day Observation 8 Feb 2021: Closed

Third Parties

Couriers Contact Details & Operating Hours
3rd Party Couriers Refer to your local branch
Refrigerated 3rd Party Couriers Refer to your local branch
New Zealand Couriers Refer to your local branch